ktk99 Privacy Policy
Your privacy matters at ktk99. This Privacy Policy explains in clear, formal terms exactly what personal data we collect from players in Bangladesh, how that data is used, how long it is retained, and what rights you have over your own information. We are committed to transparent data practices and the secure handling of every player's personal details.
Our Commitments to You
How ktk99 Protects Your Privacy
We have built our data practices around six core principles that govern every decision we make about your personal information.
Data Minimisation
ktk99 collects only the personal data that is strictly necessary for account management, payment processing, KYC compliance, and platform security. We do not gather data beyond what is required to deliver our services to players across Bangladesh.
256-Bit SSL Encryption
All data transmitted between your device and the ktk99 platform is protected using industry-standard 256-bit SSL encryption. This ensures that your personal details, payment information, and account credentials cannot be intercepted during transmission.
No Data Sales to Third Parties
ktk99 never sells, rents, or trades your personal data to third-party marketing companies or data brokers. Your information is shared only with service partners who are contractually required to protect it and are permitted to use it solely to support ktk99's platform operations.
Player Rights & Control
You have the right to access, correct, and request deletion of the personal data ktk99 holds about you, subject to our legal retention obligations. All data-subject requests are handled by our support team and processed within 30 days of receipt.
Defined Retention Periods
ktk99 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Transaction and identity records are retained for a minimum of five years in line with standard AML compliance requirements.
Marketing Opt-Out
Promotional communications from ktk99 are sent only to players who have opted in during registration or subsequently via their account settings. You may withdraw your consent to receive marketing messages at any time by updating your notification preferences or contacting our support team.
Introduction
This Privacy Policy ("Policy") sets out the basis on which ktk99 ("the Platform", "we", "us", "our") collects, processes, stores, and protects the personal data of individuals ("you", "the Player") who access or register on the ktk99 platform at ktk99.io.
ktk99 operates as an offshore online casino and sports betting platform serving players primarily located in Bangladesh. We are committed to handling all personal data responsibly and in accordance with recognised international standards for data protection and privacy.
This Policy should be read alongside the ktk99 Terms & Conditions, which govern the overall player relationship with the platform. By registering an account or continuing to use the ktk99 platform, you confirm that you have read and understood this Policy and consent to the collection and use of your personal data as described herein.
Effective Date: This Privacy Policy was last revised in January 2026. The most current version of this document is always available at ktk99.io/privacy-policy. Material changes to this Policy will be communicated to registered players via the email address associated with their account.
Data We Collect
ktk99 collects personal data through several channels: directly from you when you register an account or interact with the platform, automatically through your use of the platform, and occasionally from third-party service providers who assist in delivering our services.
2.1 Registration Data
When you create a ktk99 account, we collect the following information:
- Full name (as it appears on your official identity document)
- Mobile phone number (used as your primary account identifier)
- Date of birth (to verify that you meet the 21+ age requirement)
- Username and encrypted password
- City or district of residence within Bangladesh (e.g., Dhaka, Chittagong, Sylhet, Khulna)
- Email address (optional, used for account notifications)
2.2 KYC Verification Data
As part of our Know Your Customer (KYC) process, which may be required before processing withdrawals or upon request by our compliance team, we may collect:
- A copy of a government-issued identity document (National ID Card, passport, or driving licence)
- A recent photograph or selfie for identity confirmation
- Proof of payment method ownership (e.g., a screenshot confirming bKash or Nagad account registration in your name)
2.3 Transaction Data
All financial transactions conducted through the ktk99 platform are recorded, including:
- Deposit amounts, timestamps, and payment method references (bKash, Nagad, Rocket, Upay, bank transfer)
- Withdrawal requests, amounts, processing status, and destination payment method details
- Bonus credits applied, wagering progress, and bonus expiry events
- Currency: all transaction records are denominated in Bangladeshi Taka (৳)
2.4 Gameplay Activity Data
We automatically log gameplay activity for platform integrity, responsible gaming monitoring, and service improvement purposes, including:
- Games played, bet amounts, game outcomes, and session duration
- Sports betting selections, stake amounts, odds accepted, and settlement outcomes
- Session start and end times (Bangladesh Standard Time, UTC+6)
- Responsible gaming tool usage (deposit limit settings, cool-off periods activated, self-exclusion requests)
2.5 Technical & Device Data
When you access ktk99, our systems automatically collect certain technical data:
- IP address and approximate geographic location derived from it
- Device type, operating system, and browser version
- Session identifiers and authentication tokens
- Cookie data and similar tracking technologies (see Section 6)
- Referring URL and navigation path within the platform
2.6 Communications Data
When you contact ktk99 via live chat, email, or any other support channel, we retain records of those communications including the content of messages, timestamps, and the resolution outcome. These records are used for quality assurance, dispute resolution, and training purposes.
Sensitive Data: ktk99 does not intentionally collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is contained in identity documents submitted for KYC purposes. KYC documents are processed solely for identity verification and are not used for any other purpose.
2.7 Data Collection Summary
| Data Category | Examples | Collection Method |
|---|---|---|
| Registration | Name, mobile number, date of birth, username | Provided directly by player |
| KYC Documents | NID copy, selfie, payment method proof | Uploaded by player on request |
| Transactions | Deposit/withdrawal amounts, payment references | Automatically logged |
| Gameplay | Games played, bets, session times | Automatically logged |
| Technical | IP address, device type, browser, cookies | Automatically collected |
| Communications | Support chat logs, email correspondence | Recorded during interaction |
How We Use Your Data
ktk99 uses the personal data it collects for the following specific purposes. We do not use your data for any purpose beyond those described here without first obtaining your explicit consent.
3.1 Account Operations
Your registration data is used to create and maintain your player account, verify your identity, authenticate your logins, and enable you to access the full range of games and betting products available on ktk99. Without this data, we cannot provide the core service.
3.2 Payment Processing
Transaction data is used to process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, and supported Bangladeshi bank channels, to maintain accurate account balance records, and to reconcile financial activity for accounting and regulatory purposes.
3.3 KYC and Fraud Prevention
Identity and KYC data is used to verify that you meet the 21+ age requirement, to confirm that you are who you say you are, and to detect and prevent fraudulent activity, account takeovers, and money laundering. This is a legal and operational necessity for any responsible gambling platform.
3.4 Responsible Gaming
Gameplay and session data is monitored by our responsible gaming systems to identify patterns that may indicate problematic gambling behaviour. Where such patterns are detected, our team may proactively reach out to offer support resources or apply protective account measures. This use of data is in the interest of player welfare.
3.5 Platform Improvement
Aggregated and anonymised gameplay and technical data is used to analyse platform performance, identify popular game categories, improve the user interface, and resolve technical issues. This analysis does not involve individual player profiling for commercial purposes.
3.6 Customer Support
Communications data, account history, and transaction records are used by our support team to investigate and resolve queries, disputes, and complaints submitted by players via live chat or email.
3.7 Marketing Communications
Where you have opted in to receive promotional communications, we may use your contact details to send you information about ktk99 bonuses, seasonal promotions (such as those tied to Eid, Pohela Boishakh, or BPL cricket season), and new game releases. You may opt out at any time.
Legal Basis for Processing
ktk99 processes personal data on the following legal bases, which correspond to the purposes described in Section 3:
| Processing Purpose | Legal Basis |
|---|---|
| Account creation and management | Performance of contract (player agreement) |
| Payment processing | Performance of contract |
| KYC identity verification | Legal obligation and legitimate interest |
| Fraud and AML monitoring | Legal obligation and legitimate interest |
| Responsible gaming monitoring | Legitimate interest (player welfare) |
| Platform analytics and improvement | Legitimate interest (service quality) |
| Customer support | Performance of contract and legitimate interest |
| Marketing communications | Consent (opt-in only) |
Withdrawal of Consent: Where processing is based on your consent (e.g., marketing communications), you have the right to withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before the withdrawal.
Data Sharing & Disclosure
ktk99 does not sell your personal data to any third party under any circumstances. We may share limited personal data with the following categories of recipients, strictly on a need-to-know basis and solely in connection with delivering our services:
5.1 Payment Service Providers
To process your deposits and withdrawals, we share necessary transaction data with mobile financial service operators (bKash, Nagad, Rocket, Upay) and banking partners (Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank). These providers receive only the transaction-specific data required to process the payment and are not permitted to use this data for any other purpose.
5.2 Game Technology Providers
The games available on ktk99 are supplied by third-party studios including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive session identifiers and gameplay data to facilitate game delivery and to ensure game integrity. Personal identification data is not shared with game studios beyond what is technically necessary.
5.3 Identity Verification Services
In some circumstances, we may use third-party KYC verification services to assist in confirming the identity of players. Any such provider is bound by strict data processing agreements and is permitted to process your KYC data solely for the purpose of identity verification on behalf of ktk99.
5.4 Legal and Regulatory Disclosure
ktk99 may disclose personal data to law enforcement agencies, regulatory authorities, or other government bodies where required to do so by applicable law, court order, or legal process. In such cases, we will disclose only the minimum data necessary to comply with the legal requirement and will, where permitted by law, notify the affected player of the disclosure.
5.5 Business Transfers
In the event of a merger, acquisition, or transfer of all or part of ktk99's business to a third party, player data may be transferred as part of that transaction. Where such a transfer is planned, affected players will be notified in advance and given the opportunity to request account closure if they do not consent to the transfer of their data.
International Transfers: Some of ktk99's service providers may be located outside Bangladesh. Where personal data is transferred internationally, we ensure that appropriate safeguards are in place to protect the data in accordance with this Privacy Policy.
Cookies & Tracking Technologies
ktk99 uses cookies and similar tracking technologies to operate the platform effectively, maintain your logged-in session, remember your preferences, and gather analytical data about platform usage.
6.1 Types of Cookies Used
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential | Session management, authentication, platform security, load balancing | Session / up to 24 hours |
| Functional | Remembering language preferences, game lobby settings, recently played games | Up to 30 days |
| Analytical | Aggregated usage statistics, page performance monitoring, error tracking | Up to 12 months |
| Fraud Prevention | Device fingerprinting for account security and duplicate account detection | Up to 12 months |
6.2 Managing Cookies
You may control or delete cookies through your browser settings at any time. Please note that disabling essential cookies will prevent you from logging into your ktk99 account and will significantly impair your ability to use the platform. Disabling analytical or functional cookies will not prevent you from accessing your account but may affect your experience.
6.3 Do Not Track
Some browsers support a "Do Not Track" (DNT) signal. ktk99's platform currently does not alter its data collection practices in response to DNT signals, as there is no universally accepted standard for how DNT should be interpreted by online platforms.
Data Retention
ktk99 retains personal data for as long as it is necessary for the purposes outlined in this Policy or as required by applicable law. The following retention periods apply as a general guide:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years post-closure | AML compliance and dispute resolution |
| KYC documents | 5 years from date of submission | Regulatory and fraud prevention requirements |
| Transaction records | Minimum 5 years | Financial record-keeping obligations |
| Gameplay logs | 2 years from date of session | Responsible gaming and dispute resolution |
| Support communications | 2 years from case closure | Quality assurance and dispute resolution |
| Marketing preferences | Until consent is withdrawn | Consent-based processing |
| Cookie and technical data | As per cookie duration (see Section 6) | Platform operations and security |
After the applicable retention period has expired, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual player.
Data Security
ktk99 implements a multi-layered security framework designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. The technical and organisational measures we maintain include:
- 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
- AES-256 encryption at rest for stored sensitive data including KYC documents and payment references.
- Password hashing using industry-standard one-way hashing algorithms — ktk99 staff cannot read your password.
- Access controls — only authorised ktk99 staff with a legitimate operational need may access player personal data, and all such access is logged.
- Intrusion detection systems that monitor the platform infrastructure for anomalous activity in real time.
- Regular security assessments of the platform's infrastructure and application layer.
- Secure data centre facilities with physical access controls for all server infrastructure.
Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to the rights and freedoms of affected players, ktk99 will notify affected players without undue delay and will take all reasonable steps to mitigate the impact of the breach.
Your Responsibility: A significant share of account security depends on you. Use a strong, unique password for your ktk99 account, never share your login credentials with anyone, and contact our support team immediately if you suspect your account has been accessed without your authorisation.
Your Rights
As a player on the ktk99 platform, you have the following rights in relation to the personal data we hold about you. To exercise any of these rights, contact our support team at [email protected]. We will respond to all valid requests within 30 days of receipt.
How to Submit a Request: Send your data rights request to [email protected] with the subject line "Data Rights Request — [Your Username]". Include your registered mobile number and a brief description of the right you wish to exercise. We may ask you to verify your identity before we act on your request. All requests are acknowledged within 5 business days and resolved within 30 calendar days.
Children & Minors
The ktk99 platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. Age verification is a required step during the account registration process, and players are required to confirm that they meet the 21+ age requirement before an account is activated.
If we become aware that we have inadvertently collected personal data from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Any funds deposited by an underage player will be returned via the original payment method minus any bonuses applied.
21+ Only: If you are a parent or guardian and believe that a minor in your care has registered an account on ktk99, please contact us immediately at [email protected]. We take underage gambling extremely seriously and will act on all such reports without delay.
Policy Updates
ktk99 reserves the right to update or amend this Privacy Policy at any time. Changes may be made to reflect updates in applicable law, changes to our data processing practices, new service features, or recommendations from data protection advisors.
When we make material changes to this Policy, we will:
- Update the "Effective Date" at the top of this document.
- Display a prominent notice on the ktk99 platform informing players of the update.
- Where the changes are significant, send a notification to the email address or mobile number associated with your account.
Your continued use of the ktk99 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this Policy, you should discontinue use of the platform and may request account closure by contacting our support team.
We encourage you to review this Privacy Policy periodically to stay informed about how ktk99 handles your personal data. The most current version is always available at ktk99.io/privacy-policy.
Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way ktk99 handles your personal data, please contact our support team using any of the following channels. All privacy-related enquiries are treated with the highest priority.
-
Email Support [email protected] — for privacy requests and data subject enquiries
-
24/7 Live Chat Available directly on the ktk99 platform — instant response for urgent matters
-
WhatsApp +880 1700 000 000 — available Bangladesh Standard Time (UTC+6), 9:00 AM – 11:00 PM
We aim to acknowledge all privacy enquiries within 5 business days and to provide a full response within 30 calendar days. For complex requests involving large volumes of data, we may extend this period by a further 30 days and will notify you accordingly.
Explore ktk99
Ready to Play Responsibly?
Now that you understand how ktk99 protects your data, explore our full range of casino games, cricket betting markets, and fishing games — all in a safe and secure environment built for Bangladesh players.
21+ Only Gambling involves risk. Play responsibly. Visit our Responsible Gaming page for help and support tools.